Wait Assistant

Review the job description below. If you would like to apply, complete the application at the bottom of the page.

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Job Requirements:

  • Deliver exceptional service consistently by following service guidelines
  • Clean, set and reset tables continuously, assuming responsibility for station, tables and side duties
  • Fold napkins for service to maintain an adequate supply
  • Anticipate guest’s needs and service them appropriately
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Be familiar with the menus, including preparation, ingredients and description
  • Assist servers with opening and closing duties
  • Stock and carry/bus linen, china, silver and glassware for service.
  • Ensure all silver equipment is in good condition and polished.
  • Gauge guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
  • Recognize and address potential intoxicated, disruptive or undesirable guests
  • Serve any dishes to guests while explaining the contents and preparation
  • Clear and crumb tables accordingly

Additional Requirements:

  • Good reading, writing and oral proficiency in the English language
  • Computer skills helpful, but not required
  • Able to work alone without direct supervision
  • Keep the work areas clean and tidy at all times
  • Attend all required meetings
  • Follow proper uniform guidelines
  • Due to the busy nature of the hospitality industry, staff may be required to work varying schedules to reflect the business needs of the restaurant

Physical Demands:

  • Continuous standing and walking for 4-6 hours at a time
  • Fine motor coordination is needed to fold napkins, polish glassware and silverware, pour beverages, and help deliver guest items when appropriate
  • Must be able to carry trays/boxes weighing up to 50lbs